| Business Operator / Responsible Person | Takahiro Kawana |
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| Address | Kanagawa Prefecture, Yokohama City, Kanagawa Ward, Kinkocho 5-14, Quadrifoglio 8F |
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| Phone Number | 08021481029 |
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| Email | support@planako.com |
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| Delivery | Immediately after service registration |
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| Payment Method | Credit card. Payment is processed by the payment provider appropriate to the platform: Stripe (web), Apple App Store (iOS), or Google Play (Android). |
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| Payment Timing | Billed monthly on the renewal date set by your platform's payment provider. The first charge occurs after the 30-day free trial ends. |
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| Pricing | Employee account: Free / Employer account: ¥3,300/month (tax included). New accounts include a 30-day free trial; no charge during the trial period. |
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| Returns / Refunds | Due to the nature of the service, refunds are not provided, except where required by applicable law. |
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| Cancellation | You may cancel at any time. Cancellation stops future renewals; access to paid features continues until the end of the current billing period, and no prorated refunds are issued. Cancel from: the Stripe customer portal (web), the Subscriptions screen in iOS Settings (iOS), or Google Play Subscriptions (Android). |
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